Terms and Conditions

The terms and conditions governing SpinGreen set out the rules that apply to every registered account, every transaction, and every bet placed on the platform. Reading them is practical, not optional, because the conditions directly affect how bonuses work, when withdrawals are processed, and what happens if an account stays dormant. This page covers the key provisions in plain language so players can understand what they are agreeing to before depositing.

Account Rules and Eligibility

SpinGreen is operated by WoT N.V., company number 129742, registered at Kaya Richard J. Beaujon Z/N, Landhuis Joonchi II, Curacao. The minimum age for registration is 18, or the higher legal age that applies in the player’s jurisdiction. Only one account is permitted per player, household, IP address, and device. Creating duplicate accounts can result in suspension and forfeiture of any associated balances.

Australia and all Australian territories are expressly listed as restricted jurisdictions. The operator’s own terms prohibit real-money access for Australian residents, and the use of a VPN or proxy to bypass that restriction is also prohibited. This applies to both the casino and the sportsbook.

Inactive Account Charges

If an account shows no activity for 12 consecutive months, a maintenance fee equivalent to AU$5 per month applies. The fee is deducted from the account balance for as long as it remains inactive. Players who want to avoid the charge should log in periodically or formally close the account through customer support.

KYC Verification Requirements

Identity verification can be requested before any withdrawal or at any point during the account lifecycle. Standard documents include a valid photo ID such as a passport, driving licence, or national identity card, along with recent proof of address showing the account holder’s name. A selfie or a verification call may also be required in specific cases.

Verification normally completes within 24 hours. On weekends or public holidays, or in more complex cases, the process may extend to 72 hours. If verification is not completed within 7 days of the request, the account may be suspended. A separate monthly fee equivalent to AU$8 may apply during an extended verification period until the process is finalised.

Deposit, Withdrawal, and Turnover Conditions

All deposits and withdrawals must use a payment method registered in the account holder’s own name. Third-party payment instruments are not accepted. The cashier displays 48 payment rails with zero commission on every listed method. Supported currencies include AUD, EUR, USD, PLN, CAD, and BRL, alongside a broad range of cryptocurrencies covering Bitcoin, Ethereum, Litecoin, Solana, Cardano, Toncoin, Dogecoin, and several stablecoin networks.

Every real-money deposit requires 3x turnover before a withdrawal can be processed. Slot games contribute 100% toward that requirement. All other games, including live casino titles and table games, contribute only 10%. If a withdrawal request is submitted before the turnover is complete, a fee of 20% of the withdrawal amount applies, with a minimum charge equivalent to AU$4.

Withdrawals normally return funds to the original deposit method. If that route is unavailable, an alternative may be approved after additional checks. Chargebacks, payment reversals, or denied transactions can result in forfeiture of funds and an administration fee equivalent to AU$50.

Bonus Terms and Restrictions

SpinGreen offers a four-deposit welcome package summarised as up to AU$4,000 plus 450 free spins. The first and third deposit offers carry free spins with no wagering requirement explicitly stated on the promotion cards. The second deposit delivers 150% plus 100 free spins up to AU$2,000, and the fourth deposit delivers 100% plus 200 free spins up to AU$2,000.

Detailed minimum deposit amounts, eligible games, maximum bet limits, expiry windows, and cashout caps are shown inside each individual promotion. It is worth checking those details before activating any offer, because bonus conditions vary between promotions.

Recurring Promotions

Beyond the welcome package, the platform lists a 25% cashback promotion, a weekly free-spins offer of up to 500 spins, a personal birthday bonus, and a High Roller offer of 10 free spins valued at AU$10 per spin. Each of these carries its own specific terms, which are accessible from the promotion detail page.

Comp Points and the Loyalty Program

The loyalty program operates across 10 levels, from Beginner through to VIP Person. Players earn one comp point for every AU$1 wagered on real-money slots. Table games do not earn comp points, and no points accumulate while a deposit or no-deposit bonus is active. Rewards unlocked through the program must be activated within 3 days of becoming available. The maximum withdrawal from any comp-point exchange is capped at 5x the exchanged amount.

Sportsbook Terms

SpinGreen includes a live sportsbook covering pre-match and in-play markets, with dedicated provisions for esports events. Posted results become final after 72 hours, except where corrections for verified errors are required. Sports-bet disputes must be lodged within 3 days of the relevant wager being settled. Esports events that are not resumed within 72 hours of the scheduled start are voided and refunded, except for advancement or tournament-winner markets. The operator reserves the right to cancel or void wagers placed at materially incorrect odds. Sports betting is not available to Australian residents under the current restricted-use terms.

Responsible Gambling and Self-Exclusion

Self-exclusion requests are handled through customer support and must be submitted from the registered email address. Exclusion takes effect within 24 hours of the request being received, and account access is disabled until further notice. Underage play can lead to account suspension, investigation, and possible forfeiture of winnings. Players are responsible for confirming that gambling is permitted in their own jurisdiction before registering.

For further details on how personal data is handled under these terms, the SpinGreen contact us page provides direct access to the support team for account-specific queries. Anyone looking for a broader overview of the SpinGreen site can find platform details, game categories, and current promotions on the main site.

Changes to These Terms

SpinGreen reserves the right to update these terms and conditions at any time. Continued use of the platform after a change is published constitutes acceptance of the revised version. Players are advised to review the terms periodically to stay informed of any updates that may affect account use, bonus eligibility, or withdrawal conditions.