
Welcome Bonus
Up to AU$4,000 + 450 Free Spins on Sign Up
Up to 24 hours for standard KYC and withdrawal processing
Up to AU$4,000 + 450 free spins across four deposits
AU$500 per transaction via PayID for AUD accounts
9,894 titles across slots, live dealer, and instant games























SpinGreen Casino Online Australia
SpinGreen Casino launched in 2024 under WoT N.V. The platform holds a Curacao Gaming Authority licence. It offers nearly 10,000 games from 45 providers. The welcome package reaches up to AU$4,000. Players also receive up to 450 free spins. Australian residents are currently restricted from accessing it. The site supports AUD, crypto, and several fiat options. A ten-level loyalty program rewards real-money slot play. Mobile access works via an installable web app. Live chat support runs around the clock. This review covers registration, bonuses, games, and payments.
SpinGreen Casino - Key Facts at a Glance
SpinGreen is an international online casino launched in 2024, operated by WoT N.V. and covering nearly 10,000 games across slots, live dealer tables, and instant games, with a growing sportsbook and cryptocurrency payment support.
| Feature | Details |
|---|---|
| Established | 2024 |
| Operator | WoT N.V. (Company No. 129742) |
| Licence | Curacao Gaming Authority - OGL/2024/452/0687 |
| Registered Address | Kaya Richard J. Beaujon Z/N, Landhuis Joonchi II, Curacao |
| Game Count | 9,894 titles |
| Software Providers | 45 |
| Welcome Offer | Up to AU$4,000 + 450 free spins |
| Supported Currencies | AUD, EUR, USD, PLN, CAD, BRL |
| Cryptocurrencies | BTC, ETH, LTC, DOGE, XRP, SOL, ADA, TRX, USDT and more |
| AUD Deposit via PayID | Min AU$5 - Max AU$600 |
| AUD Withdrawal via PayID | Min AU$50 - Max AU$500 |
| Mobile Access | PWA for iOS and Android (no app store required) |
| Loyalty Program | 10 levels, from Beginner to VIP Person |
| Live Chat | 24/7 |
| Support Email | support@spingreen.casino |
| Minimum Age | 18+ |
| Australia Access | Restricted - not available to Australian residents |
| Responsible Gambling | Self-exclusion via support, effective within 24 hours |
How to Register at SpinGreen
Opening an account at SpinGreen takes only a few minutes. The registration form is straightforward, and players can complete it without any technical setup. Note that Australian residents are not permitted to register or play, as the platform expressly restricts access from Australia and all Australian territories.
For eligible players in supported regions, here is how the process works:
- Open the registration form on the SpinGreen website.
- Enter a valid email address and create a secure password.
- Select an account currency from the drop-down menu - AUD is listed among the available options on the international platform.
- Optionally subscribe to the promotional newsletter to receive offer updates.
- Confirm that you are at least 18 years of age and accept the Terms and Conditions along with the Privacy Policy.
- Click the Sign Up button to complete registration, or use the Google sign-up option for quicker access.
- Check the registered email inbox and confirm the address to unlock email-based rewards and account notifications.
Only one account is permitted per player, household, IP address, and device. Attempting to open multiple accounts may result in account suspension and forfeiture of any associated funds. Payment methods used must be registered in the account holder’s own name.
Account Verification (KYC)
KYC, or Know Your Customer verification, is a standard identity check that licensed platforms conduct to confirm a player’s age and identity before processing withdrawals or at any point the operator considers necessary. SpinGreen operates under a Curacao Gaming Authority licence and applies verification procedures in line with that framework.
Documents typically requested during verification include:
- A valid government-issued photo ID such as a passport, driving licence, or national identity card.
- Recent proof of address, for example a utility bill showing a full name and residential address.
- In some cases, a selfie, a verification call, or proof of the payment method used may also be required.
Verification is usually completed within 24 hours. On weekends or public holidays, and in more complex cases, the process can take up to 72 hours. If verification is not completed within 7 days of the request, the account may be suspended until the process is finalised. A fee equivalent to AU$8 per month may apply during an extended verification period.
Login and Account Access
Returning players can log in to SpinGreen casino using the registered email address and password. The login page is accessible from the main navigation on both desktop and mobile browsers. If the password has been forgotten, recovery is available through the registered email address using the standard reset flow.
For security, always use a unique password that is not shared across other platforms. The platform prohibits the use of VPNs or proxies to mask a real location, and any account found circumventing geo-restrictions may be suspended. There is no published two-factor authentication option, so keeping login credentials secure is the primary protection measure for the account.
Making a First Deposit at SpinGreen
The cashier is accessible directly from the account dashboard once registration and email confirmation are complete. SpinGreen supports 48 payment rails across fiat and crypto, with zero commission charged on every deposit method listed. The minimum deposit via PayID starts at AU$5, which is one of the lower entry points available on the platform.
- Log in to the account and open the Cashier section from the main navigation.
- Select a preferred payment method from the available list - options include PayID, Bitcoin, Ethereum, Litecoin, USDT TRC20, Google Pay, Apple Pay, and others depending on the account currency.
- Enter the deposit amount in the selected currency - for PayID the range is AU$5 to AU$600 per transaction.
- Confirm the transaction through the chosen payment provider and wait for the balance to update.
- Navigate to the Promotions page to activate any eligible welcome offer linked to the deposit.
All deposits must come from a payment method registered in the account holder’s name. Third-party payments are not accepted under the platform’s terms. Before requesting a withdrawal, real-money deposits require 3x turnover completion - slots contribute 100% toward this requirement, while all other game types contribute only 10%. If a withdrawal is requested before the turnover is met, a 20% fee applies with a minimum charge equivalent to AU$4. Australian residents are currently restricted from transacting on SpinGreen, and this applies regardless of the PayID and AUD limits displayed in the cashier.
SpinGreen Casino Bonus Offers, Free Spins, and Promo Codes
SpinGreen runs a structured bonus system built around four deposit stages, recurring weekly deals, and a cashback offer. The welcome package totals up to AU$4,000 plus 450 free spins across the first four deposits. Each stage targets a different reward type, so the total value builds progressively rather than landing in one lump sum. Full terms for minimum deposit, eligible games, expiry, and maximum bet are visible after opening each individual promotion card.
| Deposit Stage | Offer | Wagering | Cap |
|---|---|---|---|
| 1st Deposit | 50 Free Spins | No wagering stated | Not displayed |
| 2nd Deposit | 150% + 100 Free Spins | Offer-specific | Up to AU$2,000 |
| 3rd Deposit | 100 Free Spins | No wagering stated | Not displayed |
| 4th Deposit | 100% + 200 Free Spins | Offer-specific | Up to AU$2,000 |
Welcome Offer Breakdown
The first and third deposit promotions explicitly display no wagering on the free-spin rewards, which is a practical advantage worth noting. The second and fourth stages carry match bonuses of 150% and 100% respectively, each capped at AU$2,000. Slots contribute 100% toward any active wagering requirement, while table games count at only 10%.
To claim the SpinGreen casino bonus:
- Register and confirm the account email address;
- Navigate to the cashier and select a deposit method;
- Enter a qualifying deposit amount;
- Open the relevant promotion card and activate the offer before depositing if required;
- Check the individual promotion terms for eligible games and expiry.
Recurring Promotions
Beyond the welcome package, SpinGreen maintains four active recurring deals. The 25% cashback offer returns a portion of net losses on a regular cycle. The Weekly Free Spins promotion delivers up to 500 free spins, making it one of the more generous ongoing slot rewards available. The High Roller Bonus provides 10 free spins valued at AU$10 per spin, targeting players who wager at higher stakes. A Happy Birthday Bonus is also available, with personal reward details confirmed through account terms.
- 25% cashback on qualifying losses;
- 500 free spins available weekly;
- 10 FS at AU$10 per spin for high-roller accounts;
- Birthday reward tied to individual account details.
All bonus activity is subject to the standard 3x real-money deposit turnover rule before any withdrawal is processed. If the turnover is not completed, a 20% fee applies on the withdrawal amount, with a minimum deduction of AU$4 equivalent. Players should also note that comp points are not earned while any bonus balance is active.



SpinGreen Loyalty Program and VIP Reward Setup
SpinGreen runs a structured ten-level loyalty program that rewards real-money slot play with Comp Points. Every AU$1 wagered on qualifying slots earns 1 Comp Point, which can later be exchanged for free spins, no-deposit bonuses, increased cashback, or other prizes tied to each level unlock. The program has no time limit between levels, so progress carries forward indefinitely.
Players move up through ten named tiers, starting at Beginner and reaching VIP Person at level ten. Each newly unlocked reward must be activated within 3 days, and the reward itself is valid for a further 3 days unless stated otherwise. One notable restriction: Comp Points are not earned while any deposit or no-deposit bonus is active, and the maximum withdrawal tied to a CP exchange is capped at 5x the converted amount.
| Program Detail | Value |
|---|---|
| Total Levels | 10 |
| Point Rate | AU$1 in slot bets = 1 CP |
| Qualifying Games | Real-money slots only |
| Reward Activation Window | 3 days |
| Reward Validity | 3 days |
| Max CP Cashout | 5x exchange amount |
| Bonus Balance Play | No CP earned |
VIP Levels at SpinGreen
The ten levels progress in clear steps, each carrying a distinct name and access to better rewards as a player advances through the comp structure.
- Level 1 - Beginner: entry tier for new registered players;
- Level 2 - Amateur: early rewards begin to unlock with continued slot play;
- Level 3 - Regular: consistent players reach stable comp-point accumulation;
- Level 4 - Gambler: mid-tier access with improved reward options;
- Level 5 - Bonus Hunter: comp point value increases alongside activity;
- Level 6 - Low Roller: positioned just above mid-range with dedicated perks;
- Level 7 - Grand Roller: higher cashback and priority reward access;
- Level 8 - High Roller: near-top tier with premium comp point conversion;
- Level 9 - Cash Player: elevated limits and tailored bonus packages;
- Level 10 - VIP Person: the top status, with maximum reward access and the best exchange conditions available.
Starting level for new players entering the comp-point program.
Second tier reached after initial real-money slot play accumulates points.
Mid-entry status for players building consistent wagering history.
Fourth level recognising steady slot activity and point accumulation.
Fifth tier where reward-focused players begin accessing improved offers.
Sixth level reflecting moderate but regular real-money slot engagement.
Seventh tier for players with a strong ongoing wagering record.
Eighth level unlocking enhanced perks for high-volume slot players.
Ninth tier offering near-VIP benefits and priority reward access.
Top level with maximum comp-point rewards, cashback rates, and exclusive prizes.
SpinGreen Games: 9,894 Titles Across Top Online Categories
SpinGreen runs a catalogue of 9,894 titles spread across slots, live dealer tables, instant games, and bonus-eligible content. The lobby is built around 45 providers and includes filtering tools for categories, providers, last wins, big wins, and top multipliers. Demo play is available for many slots, depending on the game and jurisdiction. The range suits both casual players and those chasing high-variance action.
| Feature | Detail |
|---|---|
| Total games | 9,894 titles |
| Providers | 45 |
| Lobby filters | Category, provider, last wins, big wins, top multipliers |
| Demo play | Available on selected slots |
| Bonus-eligible games | Separate “Play with Bonus” category |
| Live dealer | Blackjack, Roulette, Baccarat, Casino Hold’em and more |
Slots and Pokies
The slots section is the largest part of the SpinGreen casino lobby. Titles range from classic fruit formats to Megaways and cluster-pay mechanics. Current popular picks include Bonanza Billion, Lady Wolf Moon Megaways, Elvis Frog in Vegas, and Book of Maat. The Bonus Buy section lets players purchase the feature round directly, skipping base-game variance.
Highlighted slot categories:
- New arrivals: Harem, Runes of Odin, Aztec Tower, Trinity Gold Coins;
- Popular titles: Coin Reel Hold to Win, 20 Prime Fruits, Extreme Hot Gems;
- Bonus Buy options: Dragon’s Lucky 25, Vampire Riches, Candyfinity, Bucks and Doe.
Live Casino Tables
The live section covers standard and speciality table formats from Iconic21 Live, Imagine Live, Lucky Streak, and VivoGaming. Current titles include Blackjack 34, Auto Roulette, Autoroulette 2, Baccarat, Oracle 360, and Portomaso Casino Roulette. Stream availability depends on account eligibility and jurisdiction.
Instant Games and Crash Titles
Instant games add a separate format aimed at short-session play. Available titles include Crash Hamster, Limbo XY, Balloon, Rodeo Rush, and GOAL Crash America. Providers in this segment include Spribe, Smartsoft, and Galaxsys, each using provably fair mechanics where the outcome multiplier is calculated before the round begins - giving players a transparent mathematical model to reference.
Software Providers at SpinGreen
SpinGreen hosts games from 45 confirmed providers, covering slots, live tables, instant games, and original titles across a catalogue of nearly 9,900 games.
| Provider | Number of Games | Game Categories |
|---|---|---|
| Yggdrasil | Large portfolio | Slots, bonus buy |
| Nolimit City OSS | Large portfolio | Slots, bonus buy |
| Betsoft | Large portfolio | Slots, live casino |
| BGaming | Large portfolio | Slots, originals, instant games |
| Spribe | Mid portfolio | Instant games, crash |
| Smartsoft | Mid portfolio | Instant games, crash |
| Galaxsys | Mid portfolio | Instant games, crash |
| Onlyplay | Mid portfolio | Instant games, slots |
| Vivo游Gaming | Mid portfolio | Live casino |
| VivoGaming | Mid portfolio | Live casino, table games |
| Iconic21 Live | Mid portfolio | Live casino |
| Imagine Live | Mid portfolio | Live casino |
| Lucky Streak | Mid portfolio | Live casino, table games |
| NetGame | Mid portfolio | Slots, live casino |
| KA Gaming | Mid portfolio | Slots |
| Spadegaming | Mid portfolio | Slots |
| Mascot | Mid portfolio | Slots |
| Tom Horn | Mid portfolio | Slots |
| Fugaso | Mid portfolio | Slots |
| Gamzix | Mid portfolio | Slots |
| GameBeat | Mid portfolio | Slots |
| Peter and Sons | Small portfolio | Slots |
| Platipus | Small portfolio | Slots |
| Popiplay | Small portfolio | Slots |
| Popok | Small portfolio | Slots |
| Reevo Games | Small portfolio | Slots |
| Redgen BNG | Small portfolio | Slots |
| Redgen PLS | Small portfolio | Slots |
| Iron Dog | Small portfolio | Slots |
| Avatar UX | Small portfolio | Slots |
| TripleCherry | Small portfolio | Slots |
| 1Spin4Win | Small portfolio | Slots |
| 155 Games | Small portfolio | Slots |
| BeeFee | Small portfolio | Slots |
| Belatra Games | Small portfolio | Slots |
| Dream Play | Small portfolio | Slots |
| Ela Games | Small portfolio | Slots |
| Formula Spin | Small portfolio | Slots |
| Iconic21 Slots | Small portfolio | Slots |
| iMoon | Small portfolio | Slots, crash |
| InOut | Small portfolio | Instant games |
| Lazy Games | Small portfolio | Slots |
| TaDa Gaming | Small portfolio | Slots |
| Top Spin | Small portfolio | Slots |
| YGR Games | Small portfolio | Slots |
| SpinGreen Original Games | Original content | Slots, instant games |
The provider mix leans toward smaller and emerging studios alongside a handful of established names, which keeps the content fresh and regularly updated. SpinGreen also carries a dedicated Original Games label, adding exclusive titles that cannot be found on competing platforms.
SpinGreen Mobile App - Download for Android and iOS
SpinGreen runs as an installable web app, often called a PWA, which means there is no package listed on the App Store or Google Play. Players access the SpinGreen casino app directly from the site, then add it to the home screen for a full-screen launch without browser bars. The setup takes under a minute on either Android or iOS. Once installed, the mobile version covers the full lobby, cashier, bonuses, and sportsbook. Server-side updates apply automatically, so no manual store update is ever needed. Notification support for bonuses and tournaments is built in.
The interface scales across phones and tablets. Individual game availability can vary slightly by device, but the core catalogue of nearly 9,900 titles loads cleanly on modern hardware.
| Feature | Detail |
|---|---|
| App format | Installable PWA, no store package |
| Android install | Tap Install on the app page, confirm system dialog, tap Open |
| iOS install | Safari - Share - Add to Home Screen - Add |
| Display mode | Full-screen, no browser bars |
| Updates | Automatic, server-side |
| Notifications | Bonuses and tournaments |
| Content | Slots, live games, cashier, sportsbook |
Playing on Android
Android users open the SpinGreen app page in any modern browser, tap the Install prompt, and confirm in the system dialog. The icon appears on the home screen immediately.
- Open the app page in Chrome or a compatible browser;
- Tap Install when the prompt appears;
- Confirm in the Android system dialog;
- Tap Open to launch in full-screen mode.
Playing on iOS
Safari is required for the Add to Home Screen function on iPhone and iPad. Other iOS browsers do not reliably support PWA installation.
- Open the app page in Safari;
- Tap the Share icon at the bottom of the screen;
- Select Add to Home Screen;
- Tap Add to confirm and place the icon.
SpinGreen Payment Methods, Deposits and Withdrawals
SpinGreen supports 48 payment rails across fiat and cryptocurrency, with 0% commission on every listed deposit and withdrawal method. The cashier covers AUD, EUR, USD, PLN, CAD, BRL, ZAR, and MXN, alongside a broad range of crypto assets. A full overview of payments at SpinGreen casino covers the complete method list and current limits.
Before requesting a withdrawal, every real-money deposit must complete 3x wagering turnover. Slots contribute 100% toward this requirement, while all other game types contribute just 10%. If a withdrawal is submitted before that threshold is met, a 20% fee applies - with a minimum deduction of AU$4 equivalent.
| Detail | Value |
|---|---|
| Commission | 0% on all listed methods |
| Deposit turnover required | 3x real-money deposit |
| Slots contribution | 100% |
| Other games contribution | 10% |
| Early withdrawal fee | 20% (min AU$4 equivalent) |
| AUD deposit via PayID | AU$5 min / AU$600 max |
| AUD withdrawal via PayID | AU$50 min / AU$500 max |
Deposits
The deposit cashier lists a wide range of options, from Apple Pay and Google Pay to SOFORT, Wise, Revolut, Neosurf, Paysafecard, and PIX. Crypto deposits cover Bitcoin (min USD 25), Ethereum (min USD 30), Solana (min USD 10), Tether TRC20 (min USD 10), and over a dozen stablecoin and altcoin networks with minimums as low as USD 1. PayID is available for AUD deposits with a minimum of AU$5 and a maximum of AU$600 per transaction.
- Apple Pay: EUR 10 min, EUR 1,000 max;
- Google Pay: EUR 15 min, EUR 5,000 max;
- Bitcoin: USD 25 min, USD 10,000 max;
- PayID: AU$5 min, AU$600 max;
- PIX: BRL 10 min, BRL 4,999 max.
Withdrawals
Withdrawals are processed back to the original payment method as standard. Mastercard and Visa withdrawals are supported up to EUR 2,000, though card payout routing is not always available and an alternative method may be required. Most crypto withdrawals share a USD 30 minimum and a USD 10,000 maximum. PayID withdrawals for AUD sit between AU$50 and AU$500. MBWay, Multibanco, and PayShop allow payouts up to EUR 50,000, which is the highest fiat ceiling in the current cashier. Only payment methods registered in the account holder’s own name are accepted, and any chargeback or reversal can trigger forfeiture plus an AU$50 equivalent administration fee.
Security & Player Protection at SpinGreen Casino
SpinGreen operates under Curacao Gaming Authority licence OGL/2024/452/0687, granted on 6 December 2024 to WoT N.V. The operator enforces a strict one-account policy per player, household, and IP address. Payment instruments must be registered in the account holder’s own name, reducing fraud risk across all transactions.
KYC verification can be requested at any point, not only before a withdrawal. Standard checks complete within 24 hours, though complex cases may take up to 72 hours on weekends or public holidays. Failure to complete verification within 7 days may result in account suspension and a monthly fee of approximately AU$8 during the extended review period.
| Security Feature | Detail |
|---|---|
| Licence | Curacao Gaming Authority OGL/2024/452/0687 |
| Minimum Age | 18+ |
| KYC Processing | Up to 24 hours; up to 72 hours on weekends |
| One-Account Policy | Per player, household, IP and device |
| VPN/Proxy Use | Prohibited |
| Inactive Account Fee | AU$5 equivalent per month after 12 months |
SSL Encryption and Blockchain Safety
All account sessions and cashier operations run over SSL-encrypted connections, keeping credentials and financial data protected in transit. Cryptocurrency transactions add a second layer of transparency through on-chain settlement, giving players a verifiable record of each deposit and withdrawal movement without relying solely on platform-side reporting.
Responsible Gambling
Responsible gambling at SpinGreen is managed through support-led account exclusion. Players can request self-exclusion by contacting the team from the registered email address, and the account is disabled within 24 hours of receipt. Age verification may be requested at any time, and underage account access can lead to suspension and possible forfeiture of winnings. The site does not currently publish a self-service menu for deposit, loss, or session limits.
- Self-exclusion activates within 24 hours of a confirmed request;
- Underage access triggers account suspension and investigation;
- Identity checks may be requested at any stage of the account lifecycle;
- Players are responsible for confirming that online gambling is legal in their jurisdiction.
Fair Play Guarantee
Game fairness depends on the 45 active software providers whose titles populate the lobby. Providers such as Nolimit City, Yggdrasil, BGaming, and Spribe operate certified random number generators audited under their respective licences. SpinGreen also publishes a Fairness and RNG Testing Methods page in the site footer, outlining the technical standards applied to game outcomes across both slots and live casino titles.
Licensing & Regulation
SpinGreen operates under a Curacao Gaming Authority licence (OGL/2024/452/0687), granted on 6 December 2024 and held by WoT N.V., company number 129742, registered in Curacao. A Curacao licence sets baseline standards for operational transparency, fair game conduct, and financial accountability. It requires the operator to maintain clear terms, publish responsible gambling policies, and handle player disputes within defined timeframes — complaint responses are targeted within 28 days. While Curacao-licensed platforms are not subject to the same regulatory framework as locally licensed Australian operators, the licence does establish a formal legal structure governing how the platform must treat players, manage funds, and respond to verified disputes. Players outside restricted regions can verify the licence status directly through the Curacao Gaming Authority registry.

Available 24/7 after registration for instant help with account, bonus, and payment queries.
Reach the support team at support@spingreen.casino for detailed queries and account issues.
Send partnership or business-related contact to business@spingreen.casino directly.
FAQ
Is SpinGreen Casino available to players in Australia?
No. Australia and all Australian territories are expressly restricted by the operator’s own terms. Australian residents cannot create an account or place real-money bets, even though AUD and PayID options are displayed in the cashier for other eligible markets.
How do I register an account at SpinGreen?
Open the registration form, enter an email address and password, select a currency from the drop-down, confirm you are at least 18 years old, and accept the Terms and Conditions. Click Sign Up to complete the process, or use the Google sign-up option. Confirming the registered email address unlocks email-based rewards.
What documents are needed for KYC verification?
A valid photo ID such as a passport, driving licence, or national identity card is required, along with recent proof of address, for example a utility bill. A selfie or proof of payment method may also be requested. Verification usually takes up to 24 hours, or up to 72 hours on weekends and public holidays.
What is the welcome bonus at SpinGreen?
The welcome package covers four deposits and offers up to AU$4,000 plus 450 free spins in total. The first deposit gives 50 free spins with no wagering. The second deposit offers 150% up to AU$2,000 plus 100 free spins. The fourth deposit offers 100% up to AU$2,000 plus 200 free spins. Full terms are available on each individual promotion page.
How do deposits and withdrawals work?
All listed payment methods carry a 0% commission. PayID supports deposits from AU$5 up to AU$600 and withdrawals from AU$50 up to AU$500. Real-money deposits require 3x wagering before a withdrawal is processed. Slots contribute 100% toward that requirement, while all other games contribute only 10%. A 20% fee applies if the turnover requirement is not met before withdrawal.
Is there a mobile app for SpinGreen?
SpinGreen offers an installable web app, also known as a PWA, for both Android and iOS devices. On Android, tap Install on the app page and confirm in the system dialog. On iOS, open the site in Safari, tap Share, then select Add to Home Screen. No download from the App Store or Google Play is required, and updates happen server-side.
How does the loyalty program work?
The program has 10 levels, starting at Beginner and reaching VIP Person at level 10. Players earn 1 Comp Point for every AU$1 wagered on real-money slots. Table games and bonus-balance play do not earn points. Rewards include free spins, no-deposit bonuses, and increased cashback. Newly unlocked rewards must be activated within 3 days.
How can I contact SpinGreen customer support?
Live chat is available 24 hours a day, 7 days a week, and is accessible after registration. General enquiries can also be sent to support@spingreen.casino. Business-related contact is handled at business@spingreen.casino. Support is available in English, German, Polish, and Portuguese. Complaints are addressed within a few days and no later than 28 days.